Partner Operations Manager

📋 Description

• Own end-to-end deal registration process: intake, approval workflows, conflict resolution, and SFDC
• Maintain and improve the partner portal, ensuring content, pricing, and program materials stay
• Build and maintain partner performance dashboards and scorecards (pipeline sourced/influenced
• Partner with Sales Ops to align channel data structures, routing rules, and reporting cadences with
• Support partner onboarding: agreements, systems access, training coordination with Sales Enablement
• Serve as the operational point of contact for partner escalations related to process, systems, or

🎯 Requirements

• 5+ years in partner/channel operations, sales operations, or alliance management, ideally in IT
• Strong working knowledge of Salesforce and deal registration/PRM tooling
• Experience administering MDF, co-op, or partner incentive programs
• Excellent analytical skills — comfortable building reporting and dashboards from raw data
• Strong cross-functional communication skills; able to work effectively with sales leadership
• Highly organized, process-oriented, and comfortable owning ambiguous or undocumented workflows