Partner Operations Manager

📋 Description

• Lead and manage day-to-day debt management team operations
• Develop and execute effective agent debt management procedures, policies, and standards
• Gather, document, prioritize, and communicate relevant enhancements and fixes to our debt
• Partner with the Head of Partner Operations to develop relevant goals and objectives then work with
• Monitor relevant debt management metrics and prepare reports
• Act as liaison between Accounting, Risk Ops, Sales and other cross-functional partners

🎯 Requirements

• 5+ years in operations, debt management or debt recovery operations, 2+ years of experience
• Extensive knowledge of debt management trends and new technology
• Sharp focus on execution and an owner mentality with a track record of delivering success in a
• Strong intellectual curiosity and drive to solve problems
• Excellent time management and prioritization necessary to balance all responsibilities
• Can adapt to changes quickly