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Lead design workshops using the FLIGHT framework to define AI-native reference patterns and set the
Apply an AI-first mindset in all partner engagements — from design workshops to solution
Translate partner ideas and industry opportunities into actionable blueprints, validated
Drive conversations around market positioning, industry opportunities, and how AI can create
Provide expert architecture and AI readiness guidance ensuring partner solutions meet ServiceNow
Conduct deep architectural reviews for net-new patterns, complex multi-product integrations, and

8+ years in solution architecture, technical sales, pre-sales, or similar roles with deep platform
Significant experience working with technology partners at either a partner or OEM level, including
Strong grasp of cloud platform architecture including SaaS, PaaS, automation, and multi-tenancy
Proven ability to guide partners through complex solution designs and business strategy discussions.
Deep curiosity and expertise in AI technologies, emerging trends, and design thinking methodologies.
Clear communicator comfortable engaging at the CxO level, translating complex technical topics into

Partner Solution Engineer

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