Partner Solutions Associate (with Sign On Bonus)

📋 Description

• Support KYB processes and document reviews for compliance.
• Build relationships with integrated partners for growth.
• Plan strategies from partner feedback to improve experience.
• Coordinate with internal teams for timely resolutions.
• Handle daily partner/merchant concerns with professionalism.
• Take on ad-hoc projects to support goals.

🎯 Requirements

• Degree in business administration, management, finance or related field.
• Experience in customer service is preferred.
• Exposure to financial services/fintech industries is desirable.
• Experience in B2B support is a plus.
• Knowledge of Google Suite programs.
• Strong verbal and written English and Filipino communication.

🎁 Benefits

• Meaningful collaborations across teams to impact customer experience.
• Fast-growing org with opportunities to advance outside APAC.
• Space for bright ideas backed by data to drive impact.