Own post-launch partner outcomes: adoption, engagement, retention, expansion
Build trusted relationships with partner stakeholders; primary contact for performance
Develop and execute partner success plans with clear goals and milestones
Design scalable partner success frameworks: onboarding journeys and metrics
Surface partner needs and translate into roadmap input
Establish reporting rhythms for visibility into performance and risks

🎯 Requirements

Proven experience in partner success, customer success or account management
Ability to manage partner relationships across levels and drive retention/expansion
Strong commercial acumen; connect partner activity to growth
Design scalable systems, processes and playbooks in fast-moving environments
Strong stakeholder management; influence cross-functional teams
Technical fluency with API-enabled products and integrations

🎁 Benefits

Inclusive culture and wellbeing
Opportunity to shape partner success practices

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