Partner Success Manager

📋 Description

• Manage and grow relationships with German-speaking partners in DACH and Europe.
• Understand partner business models, objectives, and service portfolios.
• Develop growth plans focusing on adoption, retention, and expansion.
• Coordinate cross-functional efforts across technical, sales, product, and support teams.
• Lead business reviews and partner stakeholder discussions.
• Support onboarding, product adoption, and expansion initiatives.

🎯 Requirements

• Fluent German and English for strategic/commercial conversations.
• 3+ years in Partner Success, CS, or related commercial role.
• Experience with B2B tech products or software solutions.
• Consultative approach with strong relationship-building skills.
• Track record of increasing account value via adoption/upsell/cross-sell.
• Experience renewing contracts and executing retention strategies.

🎁 Benefits

• Remote work opportunities from Europe, contractor options in multiple countries.
• Flexible hours for balanced, autonomous work style.
• High ownership, visibility, and impact in international env.
• Opportunity to work with a distributed global team.
• Private medical insurance depending on location.
• Additional benefits based on country, residency, location, and seniority.