Partner Success Manager

📋 Description

• Own the end-to-end success of a portfolio of strategic partners across the ANZ market, ensuring
• Lead partner onboarding and activation processes, driving successful go-lives and reducing
• Drive integration, internal enablement, and initial use cases to ensure partners can effectively
• Increase product adoption by embedding solutions into partner workflows, sales motions
• Collaborate cross-functionally with Product, Engineering, Sales, and other stakeholders to identify
• Identify and execute upsell, cross-sell, and expansion opportunities to increase partner-driven MRR

🎯 Requirements

• 3–6+ years of experience in Partner Success, Customer Success, Account Management, or a similar
• Demonstrated experience working with partners across Australia and New Zealand (ANZ).
• Experience with Hosting Service Providers (HSPs), Managed Service Providers (MSPs), channel
• Proven track record of driving partner growth, revenue expansion, adoption, and retention.
• Strong commercial mindset with a clear understanding of revenue growth, expansion opportunities
• Ability to operationalize partnerships beyond relationship management, turning strategic

🎁 Benefits

• Remote work: Fully remote position for candidates based in Australia.
• Flexible engagement: Full-time contract-based engagement.
• Competitive compensation: Paid position with the rate determined by experience and location.
• Revenue impact: Direct opportunity to influence partner-driven revenue growth and the wider partner
• High-growth opportunity: Build and scale strategic partnerships in a rapidly expanding market.
• Ownership and impact: Help shape a world-class Partner Success function and contribute to its