Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success partner management google sheets cross-functional collaboration escalation management

πŸ“‹ Description

  • Manage day-to-day relationships for a portfolio of Installation Partners
  • Serve as a trusted resource for partners across installs, processes, tools, and expectations
  • Ensure partners stay current on products, hardware, SOPs, and installation standards
  • Support onboarding of new partners and technicians
  • Own and resolve partner-related escalations across installation, quality, scheduling, and payment
  • Coordinate with cross-functional teams to drive timely resolution

🎯 Requirements

  • Bachelor's degree in Business Administration, Project Management, Sales or Marketing, or a related
  • 2-4 years of experience in partner management, customer success, or operations
  • Experience working with third-party partners or service providers
  • Strong communication, organization, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong proficiency in written and spoken English is required – Pakistan (PK)
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