Partner Success Manager

📋 Description

• Own and develop relationships with German-speaking partners across the DACH region and wider Europe.
• Build understanding of partner business models, customer bases, service portfolios, and objectives.
• Create and execute partner growth plans focused on adoption, retention, expansion, upselling, and
• Identify opportunities to increase product, service, and platform usage within partner
• Manage renewals and support commercial discussions related to contracts, usage, and growth
• Monitor partner health indicators and lead regular business reviews with partner stakeholders.

🎯 Requirements

• Fluent German and English, able to lead strategic conversations in both languages.
• 3+ years in Partner Success, Customer Success, Account/Partner Management, or similar role.
• Experience with B2B technology products, services, or software solutions.
• Strong consultative approach and ability to build trusted partner relationships.
• Experience increasing account value through adoption, expansion, upselling, or cross-selling.
• Experience managing renewals, retention strategies, and partner success initiatives.

🎁 Benefits

• Remote work opportunities from Europe, with contractor options in multiple countries.
• Flexible working hours to support autonomy.
• High visibility and impact within an international environment.
• Opportunity to work with a distributed global team.
• Private medical insurance support depending on location.
• Additional benefits based on country, residency, location, and seniority.