Partner Success Manager, China & APAC

📋 Description

• Own end-to-end success of assigned partner campaigns post-signature — from kickoff through launch
• Act as the primary point of contact for assigned partners in China/APAC, building trusted, ongoing
• Proactively strategize with partners on campaign structure, creator selection, storefront setup
• Identify risk signals early (underperformance, partner disengagement, unclear expectations) and
• Coordinate directly with the XPN BD Team and Creator Success Team, pulling in the right internal
• Provide partners with clear, honest performance visibility — translating XPN data into terms that

🎯 Requirements

• 3+ years in a customer success, account management, or partner management role — ideally in gaming
• Fluent Mandarin and professional English.
• Demonstrated ability to manage external partner relationships with a strategic, consultative
• Working knowledge of both the Chinese domestic platform landscape (Bilibili, Douyin, DouYu, Huya)
• Comfort working cross-functionally across time zones with global teams, translating between local
• Willingness and ability to travel regionally for events and partner meetings across China and APAC.