Partner Success Senior Manager

📋 Description

• Define and optimize French sales and success playbooks for long-term partner engagement.
• Implement localized onboarding and retention flows to boost partner satisfaction and profitability.
• Align local priorities with global expansion; set KPIs for growth, satisfaction, and retention.
• Establish clear ways of working and scalable processes to support growth of the partner network.
• Lead complex negotiations with major partners as a role model for the team.
• Analyze performance metrics to identify bottlenecks and drive network growth.

🎯 Requirements

• 5+ years in Sales or Account Management leadership, ideally in high-growth startups or HR-tech.
• Fluent in French (native) and English.
• Proactive, entrepreneurial, comfortable creating own playbooks in undefined markets.
• Strong process-builder with commercial judgment for cross-market talks.
• Target-driven with energy to coach a team to exceed growth and retention goals.
• Proficient with Salesforce, Zendesk, Excel; data-driven decisions.

🎁 Benefits

• WELLHUB: Gold membership with gyms, digital programs, and family add-ons.
• Health insurance coverage.
• Hybrid/remote options with home-office setup reimbursement and monthly allowance.
• Flexible schedule across time zones with team-aligned planning.
• Minimum 25 days paid time off per year, plus tenure-based increases and birthday holiday.
• 100% paid parental leave with ramp-back options for part-time return.