Partner Technical Enablement Manager

📋 Description

• Engage with customers and partners on complex, product-deep challenges.
• Diagnose and resolve adoption blockers across architecture, config, and performance.
• Provide technical guidance and best practices to scale integrations.
• Escalate technical issues to Adoption Specialists when needed.
• Partner with Support, Product, Sales and Pro Services for clear ownership and handoffs.
• Deliver technical consultation through programs like the Expert.

🎯 Requirements

• Identify upsell and cross-sell opportunities for sales.
• Deep technical aptitude with strong problem solving skills.
• Reason through complex architectures and workflows.
• Strong customer communication, explaining technical concepts clearly.
• Collaborate across CS, Product, Support, Sales and Professional Services.
• High ownership mindset in ambiguous scenarios.

🎁 Benefits

• Remote-first culture built on trust, collaboration, transparency
• High-growth, inclusive environment where ideas are implemented
• Lightspeed learning opportunities to stay at the cutting edge
• Exceptional coworkers who challenge and inspire you daily
• 28 days of vacation (accrued)
• Wellness days and holidays to recharge