Partner Technology Architect — Autonomous Workforce

📋 Description

• Co-create autonomous-operations architectures with partners, developing reference architectures for
• Drive collaborative adoption of AI-enhanced capabilities including AI Agents for employee and IT
• Build reusable co-innovation assets including solution templates, industry-specific accelerators
• Provide specialized expertise in employee experience architectures, including Employee Center
• Influence ITSM, ITOM, HRSD, and SPM product architecture and roadmap based on partner ecosystem
• Lead technical workshops with partners and engage directly with CIO, VP of IT Operations, and CHRO

🎯 Requirements

• 8+ years pre-sales, solution architecture, or technical consulting experience with proven success
• 5+ years deep domain expertise in IT service management, IT operations, HR service delivery, or
• Expert-level knowledge of service and operations architectures including incident, problem, and
• Demonstrated understanding of the competitive landscape including BMC, Atlassian, Ivanti
• Deep expertise in IT or employee experience transformation for at least two industry verticals
• Proven experience engaging with CIO, IT operations, and CHRO executives and articulating

🎁 Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP (Employee Stock Purchase Plan)
• Matching donations
• Flexible time away plan
• Family leave programs