Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic, and professional customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments and follow-ups.
• Feed, walk, observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Stand, walk, and lift up to 50 lbs; maintain infection-control practices.

🎯 Requirements

• One or more years’ experience in a veterinary support role.
• Availability to work evenings and weekends.
• Comfort in a fast-paced environment with multiple priorities.
• Experience using veterinary practice management systems.
• Positive, team-first attitude and welcoming environment.
• Ability to provide patient care in emergencies or under pressure.

🎁 Benefits

• Medical, dental, and vision insurance; FSA options.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• A culture that values empathy, collaboration, and teamwork.