Patient Communication Specialist

📋 Description

• Provide exceptional, patient-centered customer service with kindness, patience, professionalism
• Initiate, receive, and accurately document communications and interactions with patients.
• Facilitate patient connectivity with home and remote monitoring equipment, including helping
• Monitor internal databases for patients who have lost connectivity to their remote monitoring
• Schedule appointments and issue appointment reminders while maintaining accurate information across
• Perform timely and accurate data entry using various information systems, web platforms, and

🎯 Requirements

• High school diploma or GED required; a college or technical degree, healthcare-related
• Basic knowledge of cardiology is required; experience in cardiology, electrophysiology, cardiac
• Strong verbal, written, and electronic communication skills, with the ability to communicate
• Demonstrated ability to provide courteous, empathetic, and professional customer service in every
• Strong computer, internet, and technology skills, with the ability to navigate multiple web-based
• Experience with electronic health records, remote monitoring platforms, data-entry systems, or

🎁 Benefits

• Target compensation of $21.60–$23.94 per hour.
• Full-time remote position available throughout the contiguous United States.
• Health and prescription insurance coverage.
• Dental and vision insurance.
• Short-term and long-term disability coverage.
• AD&D and life-related protection benefits.