Patient Coordinator

📋 Description

• Work with the customer care team to support existing customers.
• Assess patient needs focusing on support, logistics, and problem solving.
• Maintain and support a service-oriented relationship with patients.
• Ensure data and analysis requests from various teams are addressed promptly.
• Help manage business tools like QlikView and Salesforce.
• Identify and grow patient relationships to influence ongoing testing scheduling.

🎯 Requirements

• Minimum 2 years call center experience (inbound and outbound).
• Minimum 2 years of sales experience.
• Background in medical or biological sciences preferred.
• Outgoing personality with excellent oral and presentation skills.
• Ability to think strategically as well as execute tactically.
• Ability to relate and educate our technology to potential patients.
• Strong quantitative and MS Excel skills.
• Must act with a sense of urgency.

🎁 Benefits

• Comprehensive medical, dental, vision, life and disability coverage.
• Free testing for employees and immediate families; fertility care benefits.
• Pregnancy and baby bonding leave; 401k benefits, commuter benefits.
• Generous employee referral program.