Become SME for complex disputes, pre-arbitration, and re-billing.
Identify business inefficiencies and propose solutions to leadership.
Own tooling improvements to AI functionality feedback loop.
Work with cross-functional teams to resolve issues and drive process improvements.
Adhere to regulatory and legal requirements.
Engage in project work to improve workflows and customer experience.

🎯 Requirements

Navi gate ambiguity and clarify complex disputes.
Thrive in fast-paced environment and adapt to change.
Work well cross-functional and independently.
Excellent communication and writing; lead case documentation.
Motivated to become AI-Native.
Willing to work in office 3 days/week (Mon/Wed/Thu).

🎁 Benefits

Hybrid work model with in-office and remote days.
Up to four weeks of remote work per year.
Collaborate with cross-functional data, risk, and product teams.

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