Payment Operations Specialist (Part-Time/Flexible Hours)

📋 Description

• Sorting out payment hiccups for dealers and sellers
• Monitor the payment process for accuracy, security, and timeliness
• Manage payment support tickets and respond to queries
• Ticking off work orders, approving payments, and tracking transactions
• Assist with payment security and compliance
• Create reports on the payment journey and processes

🎯 Requirements

• Excellent customer service and communication (phone, email, chat)
• Detail-oriented with accuracy and efficiency
• Problem solving and quick thinking
• Team player with a collaborative mindset
• Adaptable to a fast-paced, changing environment
• Experience with payment systems, processing, reconciliation, and risk management

🎁 Benefits

• Core hours 10:00 AM - 2:30 PM, Mon-Fri
• Flexible part-time schedule to fit your life
• Family or caregiver flexibility
• Transparent interview process