LumiMeds

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Payment Operations Specialist - US

Added

5 days ago

Location

🌍 North America

Type

Full time

Salary

Salary not provided

Related skills

hubspot billing salesforce fraud prevention payment operations

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Own payment dispute process end-to-end
Resolve chargebacks and billing issues with evidence
Gather documentation for processors and banks
Coordinate with Support, Pharmacy, Finance to fix issues
Investigate failed payments and refund requests
Monitor payment activity to spot fraud trends

🎯 Requirements

2+ years in Payment Operations, Billing, or similar
Experience with disputes or chargebacks
Experience with subscription/recurring billing
Strong analytical and problem-solving skills
Excellent written communication
Able to work independently in a fast-paced startup

🎁 Benefits

Remote-first culture
Direct impact in a growing telehealth startup
High ownership and autonomy
Collaborate with teams redefining digital healthcare

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