Payments & Fraud Lead

📋 Description

• Own the end-to-end withdrawal process, ensuring requests are reviewed, approved, and processed
• Monitor payment platform and processor balances to maintain sufficient liquidity and proactively
• Track transaction volumes, processing performance, and turnaround times, taking action when volumes
• Identify, escalate, and follow through on payment-related issues until they are fully resolved.
• Improve payment workflows and processes to make withdrawals faster, more efficient, and more
• Monitor player activity and transactions to identify fraud, bonus abuse, multi-accounting

🎯 Requirements

• Previous experience in payments operations, fraud, risk, transaction monitoring, or a related
• Strong understanding of withdrawal processes, payment processing, liquidity management, and
• Demonstrated ability to identify, investigate, and prevent fraud, abuse, and suspicious activity.
• Previous experience managing a team or demonstrated readiness to take on people-leadership
• Strong analytical and decision-making skills, with the ability to make sound judgments under time
• Comfortable working with transaction data and investigating unusual or potentially fraudulent

🎁 Benefits

• Fully remote work with the flexibility to work from an eligible location.
• 25 days of paid time off.
• Equipment allowance to support an effective remote working setup.
• International and fast-paced working environment with significant autonomy and ownership.
• Opportunity to directly influence payment operations, fraud prevention, and the overall customer
• Exposure to payments, cryptocurrency, fraud prevention, risk management, and online gaming