Payments Support Specialist

📋 Description

• Provide clients with world-class support for the Payments platform.
• Log and respond to emails; maintain high service levels.
• Coordinate onboarding and trainings for Origin setup.
• Serve as Payments SME for internal and external customers.
• Identify process gaps and lead projects to improve efficiency.

🎯 Requirements

• Prior customer support experience preferred
• Work independently and collaboratively
• Takes initiatives
• Effectively interact with high profile partners
• Exceptional verbal and written skills
• Proficient with Excel and PowerPoint

🎁 Benefits

• Hybrid work arrangement.
• Collaborative team culture.
• Opportunity to develop payments domain expertise.
• Training and onboarding support.
• Impactful work supporting sustainable solutions.