Provide world-class service for the Payments platform.
Understand client goals and pain points; resolve issues.
Respond to and log emails in the Support inbox daily.
Drive contractor readiness; coordinate Origin setup and trainings.
Serve as the payments SME; provide guidance to internal teams and customers.
Identify improvements; lead projects to enhance client experience and efficiency.

🎯 Requirements

Prior customer support experience preferred
Work independently and collaboratively
Takes initiatives
Effectively interact with high profile partners
Exceptional verbal and written skills
Ability to drive projects from start to finish

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