Payroll Managed Services Representative

📋 Description

• Respond to customer questions, investigate issues, and provide clear resolutions.
• Prepare regular payrolls using customer data points and recurring items.
• Review payroll data, identify discrepancies, and follow established controls.
• Deliver accurate and timely Payroll services to customers.
• Handle sensitive payroll and employee information with confidentiality.
• Use AI-enabled tools and automated workflows to improve speed, quality, and consistency.

🎯 Requirements

• 2+ years in payroll, customer service, operations, HR tech, or related field.
• Experience with payroll systems, HRIS, timekeeping, or financial software.
• Excellent written and verbal communication; customer-focused mindset.
• Detail-oriented with accuracy; ability to manage multiple priorities.
• Familiarity with AI-powered tools, workflow automation, or willingness to learn.
• Confidentiality and data privacy discipline; compliance-oriented.

🎁 Benefits

• Mission-driven, value-based company empowering deskless workers.
• Early employee opportunity at a Series B hyper-growth startup.
• Competitive salary and equity.
• Comprehensive health coverage (medical, dental, vision).
• 401K plan and pre-tax commuter benefits.
• Flexible PTO and in-office amenities.