Peer Support & Front Desk Coordinator

📋 Description

• In-person role at Philadelphia office, Mon–Fri; front desk and peer support.
• Greet and check in clients; provide warm, trauma-informed service.
• Handle front desk ops: phones, messages, and scheduling support.
• Coordinate supply ordering and inventory for clinic needs.
• Process medical record requests and ensure confidentiality.
• Co-facilitate peer groups and collaborate with clinical, medical, and billing teams.

🎯 Requirements

• Lived recovery experience (SUD or MH) and willing to share appropriately.
• Prior experience in behavioral health, medical front desk, or customer service.
• Strong communication, organization, multitasking; EMR and basic office software.

🎁 Benefits

• Competitive benefits: health, dental, and vision.
• Comprehensive paid time off.
• Annual volunteer time off.
• Parental leave.
• Continuing education allocations.
• Professional development funding, supervision, and meditation app.