People Specialist II

📋 Description

• Serve as primary contact for teammate questions, delivering high-touch service.
• Manage Zendesk service desk queue, ensuring timely responses.
• Support onboarding, offboarding, changes, and admin tasks.
• Partner with People Strategy Partners to support teammates.
• Maintain accurate employee records and People Ops resources.
• Identify process improvements to increase efficiency.

🎯 Requirements

• 4-6 years in People Ops, HR Ops, or employee/workplace experience.
• Experience supporting onboarding and teammate help.
• Experience planning employee engagement programs or events.
• Experience managing vendors, budgets, or office ops.
• Strong customer service mindset for great employee experiences.
• Excellent organizational and project coordination skills.

🎁 Benefits

• Fully covered medical premiums for employees.
• Flexible PTO, 401k, dental and vision.
• Remote work options and coworking space access.
• Wellness programs and CSR activities.
• Fertility stipend and company merchandise.