Personal Care Specialist

📋 Description

• Maintain accurate patient records by documenting interactions, updating case notes in pharmacy
• Process prior authorization requests by gathering clinical documentation, completing payer-specific
• Verify patient insurance coverage by reviewing insurance cards, checking formulary information
• Support patient enrollment in financial assistance programs by collecting eligibility information
• Coordinate specialty pharmacy referrals by processing referral forms, verifying insurance benefits
• Respond to routine patient inquiries by providing updates on application and authorization status

🎯 Requirements

• A high school diploma, GED, or equivalent practical experience is required.
• An associate degree in healthcare administration, life sciences, pharmacy technology, or a related
• At least three years of experience in pharmacy support, prior authorization processing, insurance
• HIPAA training or applicable healthcare privacy and compliance training is required, along with an
• Strong organizational skills and attention to detail, with the ability to manage multiple requests
• Familiarity with insurance verification, payer requirements, prior authorization workflows

🎁 Benefits

• Full-time remote work: Work remotely from Alberta, Canada.
• Comprehensive healthcare coverage: Access to medical, dental, and vision benefits.
• Family support programs: Potential access to backup dependent care, adoption assistance
• Parental and caregiver support: Paid parental leave and paid caregiver leave, subject to applicable
• Mental and emotional well-being: Access to behavioral health resources and programs supporting
• Professional development: Training programs, career development resources, and mentorship