Pharmacy Operations Optimization Manager – KitCheck

📋 Description

• Own engagement health across the full KitCheck customer base
• Maintain a portfolio view of which accounts are actively working the product, which are drifting
• Define and maintain the KitCheck engagement scorecard
• Publish a recurring executive flash summarizing portfolio health, and send regular account-level
• Run the play for accounts missing the mark: diagnose the gap, re-engage the customer directly or
• Direct traffic for pharmacy SME capacity across Implementation, Support, and Professional Services

🎯 Requirements

• Bachelor's degree in pharmacy or a related field, or equivalent pharmacy technician experience
• PharmD or CPhT credential required
• 5+ years in hospital pharmacy operations, including medication inventory management, kit and tray
• Direct experience running or improving pharmacy operational workflows such as crash cart and tray
• Familiarity with RFID medication tracking, automated dispensing cabinets, and pharmacy information
• Experience in customer engagement, account management, or implementation within healthcare or

🎁 Benefits

• Competitive salary
• Unlimited vacation days
• Generous insurance coverage
• 401k program with a company match
• Fun, collaborative culture