Pharmacy Refill Technician

📋 Description

• Make assigned outbound patient refill phone calls and complete the patient refill requests in a
• Answer, resolve and triage inbound inquiries appropriately
• Clarify prescription orders with pharmacist and/or clinician as appropriate
• Proactively coordinate medication refills including data entry and ensuring correct days supply is
• Follow through with claim adjudication and troubleshooting and reject codes

🎯 Requirements

• High school diploma or GED required
• Must be state registered as a pharmacy technician
• Nationally certified as a CPhT or equivalent is strongly preferred but not required
• 1+ years of experience as a Pharmacy Technician (required)
• Strong interpersonal communication and phone skills
• Highly proficient in Microsoft Office particularly Excel and Word