Pharmacy Technician Outreach Calls

📋 Description

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential
• Communicate with patient over the phone and provide them the compelling reason why the Shields
• Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with
• Identify medications requiring special storage and/or handling such as hazardous medications and/or

🎯 Requirements

• Active Louisiana Pharmacy Technician License required
• State-registered (Louisiana) Pharmacy Technician; CPhT preferred
• 2+ years of experience as a pharmacy technician
• High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

🎁 Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match
• 4 weeks PTO
• 10 paid holidays
• Paid parental leave
• Short-term disability