Ping Engineer: IT Support Analyst

📋 Description

• Administer, configure, maintain, and troubleshoot PingFederate in enterprise production
• Support SSO and identity federation using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).
• Configure and troubleshoot PingFederate IdP/SP connections, authentication adapters, policies, and
• Support integrations with Active Directory, LDAP, Microsoft Entra ID, and enterprise applications.
• Investigate authentication failures, token issues, certificate errors, and federation outages.
• Provide Level 2/Level 3 production support, incident management, and root cause analysis.

🎯 Requirements

• 5–7+ years of experience in IT application support, IAM, or enterprise authentication.
• Strong hands-on PingFederate administration, configuration, and troubleshooting experience.
• Solid knowledge of SAML 2.0, OAuth 2.0, OIDC, and enterprise SSO.
• Experience with PingFederate federation connections, authentication policies, and application
• Working knowledge of UNIX/Linux, Active Directory, LDAP, and Microsoft Entra ID.
• Experience with JSON, PowerShell, Git, and regular expressions.

🎁 Benefits

• Medical Insurance - Employee + dependents covered
• Life Insurance - Protection for what matters most
• Hybrid Work Model - 2–3 days in office
• Maternity & Paternity Leave - Time for the moments that matter
• Paid Time Off - PTO + sick & casual leave
• Bereavement & Volunteer Time - Give back to your community