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11-50 employees
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Platform Governance Specialist

On site

Operations

Added

25 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

sql qa process improvement ai operations

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📋 Description

QA/QC of AI-generated ticket responses
Map workflows end-to-end; identify bottlenecks
Improve processes with automation where possible
Own SOPs, decision trees, and workflow guides

🎯 Requirements

3+ years in operations, process improvement, PM, QA or related
Strong analytical and process thinking
Familiarity with AI tools or automation is a plus
Basic SQL is an advantage
Clear, structured written communication

🎁 Benefits

Life and medical insurance
FlexWork/Differentiated hours
LASA volunteering leave
Grabber Assistance Programme

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