Platform Support Analyst

📋 Description

• Investigate, resolve, and proactively prevent platform issues, with a strong focus on continuous
• Provide day-to-day technical support to internal stakeholders, ensuring services and deliverables
• Liaise with internal teams and external partners to maintain strong working relationships and
• Regularly review, maintain, and improve operational documentation, processes, and procedures.
• Support the testing, reporting, and implementation of fixes, including running scripts and
• Develop and maintain scripts to automate administrative and support tasks, improving efficiency and

🎯 Requirements

• Experience in a Platform support role and knowledge of the system life cycle.
• AWS Skillset (EKS, EC2, RDS etc)
• Excellent IT skills
• A team player and a desire to make a real impact in a growing business.
• A desire to learn new skills and get in front of new technology.
• Demonstrate high quality administrative and organisational skills.

🎁 Benefits

• Generous bonus scheme
• Hybrid working
• Private medical insurance
• Pension Scheme - matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind