Polish - English Speaking IT Helpdesk Agent

📋 Description

• Become an expert and provide an outstanding customer experience
• Assess issues and resolve customer problems via email, phone, and live chat
• Use multiple channels to offer the best possible service
• Process customer experience cases using different computer applications

🎯 Requirements

• Fluent in English and Polish
• Strong writing and speaking for email and live chat
• Excellent communication and interpersonal skills
• Basic software knowledge
• Able to manage multiple tasks simultaneously
• Secondary school required

🎁 Benefits

• Career and development opportunities
• Training and professional growth
• Friendly team and supportive atmosphere
• Flexible shifts
• Health perks: fruit days and office massages
• International and multinational environment