POS Support Representative (basic tech support)

📋 Description

• Manage accounts to provide information, clarify details, and ensure records are accurately updated
• Identify the root cause of issues and execute effective resolutions for customer complaints

🎯 Requirements

• High School Diploma
• English proficiency at 85% or higher
• Previous customer service experience is preferred/desired
• Strong computer aptitude, documentation skills, and multitasking abilities
• Excellent phone, email, and chat etiquette
• Schedule flexibility and ability to work on-site in Zone 4

🎁 Benefits

• Competitive salary
• Bonuses
• Parking Subsidy
• Life and Medical Insurance
• Benefits and Discounts
• Growth opportunities