Post-Sales Enablement Manager

📋 Description

• Build onboarding programs for post-sales roles (CSMs, Implementations, Support).
• Create role-based learning journeys to accelerate ramp time and readiness.
• Develop enablement programs tied to rapid product releases and process updates.
• Design assessments and certificates to validate learning and field execution.
• Partner with Solutions, Product, Support, and Education to keep content accurate.
• Organize enablement content across LMS and knowledge repositories (Skilljar, Zendesk).

🎯 Requirements

• 5+ years in Post-Sales Enablement, Instructional Design, or SaaS implementations.
• Direct experience building enablement for post-sales roles (Professional Services, etc.).
• Strong communication and collaboration; cross-functional relationships with Product, Marketing, Leadership.
• Self-starter with ability to manage multiple projects from concept to completion.
• Analytical mindset; map initiatives to TTV, NRR, CSAT, retention metrics.
• Bonus: experience in Procurement, Fintech, or ERP space.

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for hybrid employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO