Practice Growth Specialist

📋 Description

• Manage a portfolio of practitioner accounts throughout the customer lifecycle, including
• Convert new practitioner registrations into active ordering accounts and guide customers toward
• Identify and pursue cross-selling opportunities for additional product lines and services
• Achieve monthly and quarterly performance targets related to new ordering accounts, customer
• Conduct customer calls, virtual meetings, demonstrations, and training sessions to help
• Guide practitioners through the onboarding and adoption journey by aligning available features and

🎯 Requirements

• Between 2 and 4 years of experience in sales, customer success, account management, or another
• Strong communication and interpersonal skills, with the ability to build trust, understand customer
• Experience conducting customer calls, product demonstrations, training sessions, or presentations.
• Demonstrated ability to manage a portfolio of accounts, balance competing priorities, and maintain
• Experience using CRM platforms such as Salesforce or comparable customer relationship management
• Strong problem-solving and organizational skills, with the ability to identify adoption barriers

🎁 Benefits

• Competitive base salary: Earn between $60,000 and $75,000 CAD annually, depending on experience
• Performance-based compensation: Receive additional variable compensation tied to account growth and
• Remote-first flexibility: Work remotely in an environment designed to support autonomy
• Flexible paid time off: Benefit from a flexible PTO policy that supports personal well-being and
• Retirement savings support: Access an RRSP or 401(k) matching program, depending on your location
• Equity opportunities: Receive access to stock options as part of the overall compensation package.