Pre-Litigation Case Manager Team Lead

📋 Description

• Lead and supervise the pre-litigation case management team, assigning workloads, balancing
• Establish clear expectations for client communication, file documentation, case progression, and
• Train and onboard new case managers, develop training resources, and provide ongoing coaching to
• Conduct regular one-on-one meetings and performance reviews, address performance concerns promptly
• Perform routine file audits to identify stalled cases, delayed medical records, gaps in treatment
• Review demand packages for completeness, accuracy, persuasive presentation, and readiness before

🎯 Requirements

• At least 4 years of personal injury pre-litigation case management experience.
• Previous experience supervising, training, mentoring, or leading a case management team.
• Strong knowledge of medical records management, treatment coordination, demand package preparation
• Working knowledge of Louisiana prescription periods and insurance coverage issues.
• Excellent written communication skills, particularly in preparing clear, accurate, and persuasive
• Demonstrated ability to manage team performance, provide direct feedback, establish accountability

🎁 Benefits

• Fully remote work arrangement within the United States.
• Medical, dental, and vision insurance coverage.
• Retirement plan with 401(k) participation.
• Supplemental critical illness and cancer insurance plans.
• Life insurance options, including basic life, voluntary life, and accidental death and
• Short-term and long-term disability insurance.