Primary KYC Specialist

📋 Description

• Manage incoming documents for primary user verification.
• Manually process KYC documentation for clients.
• Review verification results from third-party providers; escalate when needed.
• Define required documents for user verification.
• Detect fraudulent activity in identity, payment, and residence docs.
• Ensure quality control; meet SLAs and manage workload.

🎯 Requirements

• English proficiency at intermediate level or higher.
• Ability to process large volumes of data in a short period.
• Ability to work within a rotating shift schedule.
• Relevant experience in customer care/onboarding/customer experience.
• Understanding of basic KYC and AML procedures.
• Exceptional attention to detail and accuracy.

🎁 Benefits

• Health & Wellness Focus
• Global Medical Coverage
• Growth Opportunities
• Benefits Programs (gym, stomatology, psychological service)
• Performance-Driven Rewards
• Dynamic Work Environment