Principal Business Operations Manager

📋 Description

• Lead complex operational projects from conception to completion.
• Analyze processes to identify inefficiencies and implement optimization.
• Develop and monitor KPIs and operational metrics.
• Collaborate with senior leadership across departments to align objectives.
• Drive Lean and Six Sigma practices for continuous improvement.
• Facilitate cross-functional communication for seamless execution.

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, or Finance; MBA preferred.
• 10+ years in business operations or management consulting in SaaS/tech.
• Proven track record delivering significant business impact on complex projects.
• Expertise in Lean/Six Sigma and change management.
• Strong analytical skills and data-driven decision making.
• Advanced proficiency in PM software, SQL, Tableau, Excel, Salesforce.

🎁 Benefits

• Competitive compensation with ownership program.
• Flexible remote/hybrid/in-office options by role.
• Generous time off including holidays and Dim the Lights.
• Wellness programs and mental health support.
• Learning, development tools and tuition reimbursement.
• Recognition program and inclusive culture.