Oversee the engagement and outcomes for customers in your portfolio
Assign out activities to other team members to achieve outcomes
Ensure customers are technically healthy and on the most recent version of our product
Guide development of new Success Plays
Work with customers to create new use case/success stories
Ensure that customers obtain the maximum value from their ServiceNow investment and use their

🎯 Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes
10+ years of related work experience; OR equivalent work experience
Creativity with comfort running projects independently
Improve complex issues through analysis and resolution
Succeed in working collaboratively
Mentor team members

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