Principal Engagement Manager

📋 Description

• Lead the delivery team throughout the engagement, often in collaboration with a services partner.
• Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting
• Work with the Sales Account Team, partner and customer to understand the customer and the
• Understand the goals and align the deliverables accordingly.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of
• Be the single contact to encourage collaboration and customer agreement on proposed solutions.

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• 12+ years progressive experience as part of a professional services organization; or equivalent
• Ability to travel up to 20%.
• Creativity with comfort running projects independently.
• Experience driving complex issues through analysis and resolution.
• Experience working collaboratively.