Principal Engineer, Resilience

📋 Description

• Standardize Incident Management across the company
• Enhance System Visibility with real-time metrics
• Drive Data-Backed Improvements using operational data
• Own Peak-Event Readiness for major traffic spikes
• Lead Cross-Team Initiatives across infrastructure/product teams
• Hybrid role: 3 days/week in Berlin, Valencia or London

🎯 Requirements

• 7+ years driving incident management/operational excellence
• 5+ years leading org-wide resiliency and reliability initiatives
• Peak Load Execution: proven track record managing high-stakes events
• Data Literacy: analyze metrics to diagnose issues and measure improvements
• Leadership & Influence: evaluate technical bugs and org dynamics
• Project Management: large-scale initiatives across multiple teams in Agile

🎁 Benefits

• Comprehensive health benefits for you and dependents
• Learning and development opportunities with a budget and coaching
• Family Leave Plus with additional paid weeks
• Equity participation program to share in our success
• For more information on our benefits, visit commercetools careers page