Principal - Ostro Client Success

Added
17 days ago
Type
Full time
Salary
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Related skills

crm analytics enterprise accounts veeva commercial cloud veeva vault promomats

πŸ“‹ Description

  • Act as trusted advisor; understand client markets; drive value, retention, renewals.
  • Champion client needs internally; influence Ostro product roadmap.
  • Oversee large-scope execution, enterprise budgets, tight deadlines.
  • Maximize client ROI; ensure successful contract outcomes.
  • Travel to client sites as needed; minimum quarterly.

🎯 Requirements

  • 7+ years in digital marketing strategy and account mgmt in healthcare/pharma.
  • Deep understanding of digital ecosystems; major pharma launches; PromoMats submissions.
  • Experience managing complex enterprise books; trusted consultant for expansion.
  • Translate analytics, KPI dashboards, and campaign data into insights.
  • Willingness to travel minimum once per quarter.
  • Nice to have: Veeva Vault PromoMats/CRM or Veeva Commercial Cloud experience.

🎁 Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
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