Principal Presales Engineer

📋 Description

• Lead technical pre-sales in Twilio's Strategic team
• Demonstrate product capabilities and design architectures with customers
• Collaborate with Account Executives to qualify opportunities and present solutions
• Mentor junior Solutions Engineers and contribute to reusable materials
• Work autonomously on medium to large projects and coordinate with product teams
• Travel up to ~25% to engage with customers in person

🎯 Requirements

• 8+ years pre-sales or 10+ years related experience with customer-facing delivery/consulting
• Excellent communication and presentation skills
• Ability to understand customer needs and map to technical solutions
• Experience in Telecom, SIP, Contact Center, or Security
• Bachelor’s/Master’s in Engineering, Computer Science, or equivalent
• Familiarity with cloud platforms (AWS, Google Cloud, Azure)

🎁 Benefits

• Competitive pay and comprehensive benefits
• Time off, parental and wellness leave, health care, retirement savings
• Equity plan eligibility and commissions where applicable
• Professional development and community contributions