Principal Product Manager - Customer Experience and AI

📋 Description

• Lead AI-native, mobile-first marketing platform initiatives
• Drive hypotheses, test with AI, and partner with Design & Engineering
• Own growth levers and customer outcomes through product strategy
• Mentor PMs and influence across squads in ambiguous spaces
• Deliver ROI-driven, research-backed product vision

🎯 Requirements

• 8+ years in Product Management in SaaS
• Strategic, opinionated, and able to defend a product vision
• Experience leading engineers and designers
• AI-enabled product discovery and PDLC modernization
• Mentor, coach, and raise the bar for the org
• Agile and adaptable in fast-paced environments

🎁 Benefits

• Hybrid work model with remote options and in-person collaboration
• Health and welfare benefits; generous PTO
• Opportunities for career growth and stretch assignments