Principal Product Marketing Manager, Customer Success and Staircase

📋 Description

• Own the Customer Success and Staircase product marketing strategy: audience, market opportunity
• Develop clear, compelling positioning and messaging that translates complex customer success
• Lead the joint Customer Success and Staircase narrative through integration: the combined value
• Own end-to-end go-to-market and lead cross-functional teams through high-stakes launches, from
• Equip Sales and Success teams to win with high-quality enablement — competitive agents, pitch
• Synthesize customer, market, and competitive insight to inform product strategy, roadmap

🎯 Requirements

• 10+ years of product marketing experience in B2B tech (SaaS preferred)
• Exceptional positioning, writing, and storytelling. You make sophisticated technology concrete and
• Deep experience marketing to enterprise audiences, with demonstrated command of complex buying
• Hands-on AI fluency: you already use AI tools to change how you do your own work, and you have a
• High comfort toggling between big-picture strategy and detailed execution, with a strong bias to

🎁 Benefits

• The starting base salary range for this role is $180,000– $210,000 USD annually. This role is also
• We offer a comprehensive benefits package including fully covered medical premiums (employee-only)