Principal/Senior VIP Product Manager, Onshore Markets

📋 Description

• Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of
• Develop VIP offerings and benefit programs that address client needs across our exchanges products
• Partner with VIP Relationship Managers to understand client needs and improve the tools and
• Design customer lifecycle journeys, campaigns, and CRM capabilities that support acquisition
• Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality
• Use client feedback, market research, and performance data to prioritize improvements and measure

🎯 Requirements

• Bachelor’s degree or equivalent experience, with 10 or more years in product management or product
• Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn
• Experience building products for high-net-worth clients at a crypto exchange, brokerage, or
• Sound commercial judgment, strong customer insight, and a track record of working across teams to
• Ability to use data to make decisions, set priorities, and evaluate outcomes.
• Fluency in English; additional languages and experience working across markets are a plus.

🎁 Benefits

• Competitive total compensation package
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!