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Support pre-sales activities like conducting sales presentations, leading solutioning/scoping
Be a lead member of an overall engagement project team focused on delivering successful and
Interact with senior leadership or even CXO roles to support discussions related to their
Design solutions using Technology Workflow solutions for common customer use cases, publishing
Establish mutually beneficial relationships with a Workflow’s product owners and stakeholders, to
Lead office hours, formal presentations, webinars and other learning events tailored to field

At least 8 years of consultation and/or configuration experience related to implementing complex
At least 5 years of consultation and/or configuration experience related to implementing the
Vast and varied experience across leading Technology software platforms
Demonstrated ability to influence and consult senior leaders (identification of needs, providing
Customer-centric mentality, willing to go the extra mile for the customer, and will break down all
Interacts well with both technical and non-technical customers, attains relevant technical and

Principal Solution Architect, ITSM

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