Principal Technical Consultant Lead, ServiceNow

📋 Description

• Manage a team of 10-15 engineers and architects.
• Coach, mentor, and onboard direct reports.
• Lead teams to meet productivity, quality, and goals.
• Manage bench time to support utilization targets.
• Provide performance feedback and maintain skills inventory.
• Communicate solution architecture to clients and teams.

🎯 Requirements

• 10+ years of hands-on ITSM/CSM/ITBM/ServiceNow work.
• Mastery in at least one ServiceNow suite.
• Experience mentoring and coaching team members.
• Ability to communicate high-level vision and architecture to clients.
• Ability to manage a team environment.
• Proficiency in hardware, software, and operating systems environments.

🎁 Benefits

• Comprehensive health insurance for employees.
• Paid time off and company holidays.
• Flexible work arrangements for work-life balance.
• Learning and development opportunities.
• Employee wellness initiatives.
• Retirement and statutory benefits.