Principal Technical Consultant-ServiceNow

📋 Description

• Educate others about the ServiceNow platform by creating white papers and other materials that can
• Be the technical expert on the ServiceNow platform, while advising customers on leveraging
• Support the engagements efforts for Field Service-specific process definition, re-engineering
• Advise customers on ways they can leverage the ServiceNow platform to transform their current
• Guiding customers through the ServiceNow capabilities during different parts of the engagement
• Drafting and reviewing user stories, their acceptance criteria, testing strategy and knowledge

🎯 Requirements

• At least 7 years of configuration/development experience for complex, highly-capable, technologies
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware
• Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on
• Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly
• Strong understanding and ability to consult on data compliance standards such as PII/PHI

🎁 Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP